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| Shipping
& Return Policy |
| Return
Policy |
What
do I do in case I receive a defective/damaged item from nbcindia.com?
If
something is wrong with an order that is being fulfilled by nbcindia.com,
we certainly want to help you. If an item ordered by you on nbcindia.com
is delivered to you in a damaged/defective condition, please email
us at info@nbcindia.com for a replacement or a refund. If you need
Refund for the Order placed with us, you can send Defective Item back
to us. We will fully refund you once we receive the defective item
from you. We will also refund you the postage cost involves with it.
No Question Asked Return Policy
To provide you a worry free shopping experience on nbcindia.com
we offer you a No Questions Asked Return Policy. Within 7 days of
receiving your shipment, you may return any unopened item in its
original packaging, for a refund (excluding shipping costs).
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| Safe
and Secure Shopping |
Is
it safe to use my credit card?
Yes, shopping at nbcindia.com is 100% safe. Credit card payments
are processed through the ICICI bank payment gateway. ICICI Bank is
one of the biggest and most trusted banks in India.
ICICI Bank uses the latest encryption technology
to protect your credit card information. It encrypts your credit
card number so that it cannot be read as the information travels
over the Internet.
Furthermore, ICICI Bank also asks you to enter the
CVV (Credit Verification Value) number on your credit card. This
is a 3 digit number which follows your credit card number and is
given at the back of the card to ensure that the person entering
the card number has the physical plastic card with him/her.
You can be assured that nbcindia.com is Verisign
Secured website , We offers you the highest standards of security
currently available on the Net so as to ensure that your shopping
experience is private, safe and secure.
If you want to learn more about online shopping
security or online shopping in general please visit E-commerce in
India: The Basics.
Does nbcindia.com store my credit card information?
We don’t collect or store your credit card information at
all. ICICI Bank authorizes the credit card transaction directly
without any information passing through us.
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| Payment
Options |
What
credit cards are supported?
We accept all MasterCard and Visa credit cards.
Do you accept international credit cards
on nbcindia.com?
Our overseas customers and Non Resident Indians can use
their International credit cards to make payments for their orders.
We accept all American Express, MasterCard and Visa credit cards.
What other payment options are available?
There are several other options available with us which includes
Online Transfer of Funds to Our ICICI bank. You can also pay us through Cash on delivery which is currently
limited to Delhi and NCR. You can also pay us through Cheque and
Draft option or Through Money order. We have Recently Added ITZ
Cash Card Payment; you can use ITZ Cash card option also.
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| Shipping
Policy |
| International
Couriers |
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| Domestic
Courier |
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Please read our
shipping policy carefully. In case you have any query, please send e-mail
to cs@Nbcindia.com for further
clarification. |
- Once
an order and its payment are fully received, we pack items for shipping.
This is done with special care, so that they reach you in perfect
condition. You are requested to fill your shipping address correctly
while placing your orders and it is always advisable to provide a
valid telephone number. It will help us to reach you in case of bad
Address problem or any other delivery related problems.
- The
Shipping Address is where a customer wishes to receive his order.
It could be his home, office or any valid address.
- Once
a customer places an order, his shipping address is stored in system
which can be modified if customer wishes to send deliveries to any
other address.
- Please
Note that Total
Delivery Time is = Payment Realization
Time + Longest Item Availability + Shipping Time.
- The
International shipping is divided into 4 Zones. Each
Zone has a different Freight Rates. Click
here to find out which Zone a particular country falls into. In
case your country is not listed in any of the zone, mail us at cs@nbcindia.com
and we will try our best to help you
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Domestic
Shipping within india
It usually takes
3 to 6 business days to deliver consignments across India depending on
the geographical location and conditions.
Kindly note that delivery may take longer time in case of remote areas and where books have to be dispached through Indian postal services.
International
Shipping
You can have orders delivered around the world. It usually takes
4 to 10 business days to delivered consignments, depending on the geographical
location and conditions.
Shipping Restrictions
Manufacturing issues and Publisher restrictions
prevent us from shipping certain products to all geographical locations.
Books from few publishers can only be sold and shipped to SAARC countries
i.e. India, Pakistan, Sri Lanka, Nepal, Bhutan, Bangladesh, Maldives and
Afghanistan.
You'll be notified while placing your order if we're unable to ship specific
items to the address you've selected. You are requested to check shipping
Availability details before placing an order.
Note: You may be subject to import duties and
taxes on certain items, which are levied once a shipment reaches your
country. Additional charges for customs clearance must be borne by you.
We have no control over these charges and cannot predict what they may
be. Customs policies vary widely from country to country. Additionally,
when ordering from nbcindia.com you are considered the importer
of record and must comply with all laws and regulations of the country
in which you are receiving the goods.
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| Rates
Applicable for India only |
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ORDER
BY CREDIT CARD, CHEQUE AND DRAFT , NET BANKING, MONEY ORDER |
Free shipping in India
(Order Exceeding Rs. 100. Otherwise Rs. 30 will charge) |
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Rates Applicable for NCR DELHI |
| ORDER BY
CREDIT CARD, CHEQUE AND DRAFT , NET BANKING, MONEY ORDER |
Free shipping in India
(Order Exceeding Rs. 100. Otherwise Rs. 30 will charge) |
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on the ZONES : A,
B, C,
D &
E to
see your country |
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INTERNATIONAL SHIPPING
ZONES |
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