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Introduction to Hospitality Management ,2nd Edition (Paperback)

( English)
by John R. Walker
Publisher : Pearson Education India
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Summary: Introduction to Hospitality Management ,2nd Edition (Paperback)


For courses in Introduction to Hospitality and Hospitality Management.
Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field. This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.
For Sale in Indian subcontinent onlyFeatures
  • Describes career opportunities and career paths that exist in all facets of the hospitality industry.

  • Includes self-assessment activities, as well as guidance on important topics such as resume writing and interviewing skills.

  • Expands the previous chapter on motivation to include a discussion of human resources.

  • Addresses one of the greatest challenges facing industry leaders: recruiting and motivating employees.

  • Discusses newer areas of the hospitality industry such as meetings, conventions, expositions and event management.
Contents
PREFACE
Part 1 Introduction
    Chapter 1 Welcome to the Hospitality Industry
    Chapter 2 Careers in Hospitality
    Chapter 3 Tourism

Part 2 Lodging
    Chapter 4 The Hotel Business
    Chapter 5 Rooms Division
    Chapter 6 Food and Beverage Operations

Part 3 Restaurants and Managed Services
    Chapter 7 The Restaurant Business
    Chapter 8 Restaurant Operations
    Chapter 9 Managed Services
    Chapter 10 Beverages

Part 4 Recreation, Gaming Entertainment, and Assembly Management
    Chapter 11 Recreation, Theme Parks, and Clubs
    Chapter 12 Gaming Entertainment
    Chapter 13 Meetings, Conventions/Exhibitions, and Event Management

Part 5 Managerial Areas of the Hospitality Industry
    Chapter 14 Leadership and Management
    Chapter 15 Planning
    Chapter 16 Organizing
    Chapter 17 Communicating and Decision-Making
    Chapter 18 Human Resources and Motivation
    Chapter 19 Control
    GLOSSARY
    INDEX

Details of :Introduction to Hospitality Management ,2nd Edition (Paperback)


Title : Introduction to Hospitality Management ,2nd Edition (Paperback)
Author : John R. Walker
ISBN: 8131724875
Binding : Paperback
EAN : 9788131724873
Publisher: Pearson Education India
Language : English
Pages: 720

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